1. About this list
Magnet Labs LLC engages a deliberately small set of third parties to operate its business and deliver its workshop and advisory services. This page lists every provider that stores, processes or transmits customer or participant information, and the service providers behind the website.
Magnet Labs notifies affected customers in advance of adding any subprocessor that will process their engagement information.
2. Subprocessors that process customer or participant information
| Provider | Location | Service provided | Information processed |
|---|---|---|---|
| Google LLC (Google Workspace) | United States | Email, file storage and document production for business operations, deliverables and outcome tracking | Deliverables, business correspondence, engagement records, outcome-tracking records (participant codes, not names) |
| Resend | United States | Delivery of emails generated by the Site's forms and the Scorecard reports | Information submitted through website forms (name, business email, company, message or ratings) and email delivery records |
3. AI
Magnet Labs does not use customer or participant information to train, fine-tune or improve any AI model, and does not put customer-confidential or participant personal information into external AI tools.
4. Service providers that do not process engagement information
Listed for completeness. These support Magnet Labs' website, community and business operations.
| Provider | Location | Service provided | Information processed |
|---|---|---|---|
| Vercel Inc. | United States | Website hosting, content delivery and cookieless website analytics (Web Analytics) | Website content, form submissions in transit, server logs, aggregated page-view data |
| Google LLC (Google Analytics 4) | United States | Website analytics, used only for visitors who accept analytics cookies | Website usage data (pages viewed, referrer, approximate location, browser and device, on-page interactions) linked to a random cookie identifier |
| Circle | United States | Hosting of the Insights Community at join.magnetlabs.io and the community widget on the Site | Community member registration information (name, email) and member posts |
| GitHub, Inc. | United States | Source control for the website | Website source code and content. No customer or participant information |
5. Changes to this list
| Date | Change | Notice given |
|---|---|---|
| November 9, 2026 | Initial publication | — |
6. Contact us
Magnet Labs LLC
For privacy inquiries: privacy@magnetlabs.io
For security inquiries: security@magnetlabs.io
We respond to privacy and security inquiries promptly.